Edu-Performance Canada Policies

This document presents the policies related to Edu-Performance’s www.eduperformance.com website. These policies can be updated occasionally. Therefore, please verify them periodically. By using Edu-Performance Canada’s products and services, you accept to be subjected to these policies without any restriction or reserve. You will find the following information:

1 . Personal data
2 . Security
3 . Inadequate use of the site
4 . Copyright
5 . Warranties
6 . Responsibility limitations. Please note that the www.eduperformance.com website contains links to other sites. It is possible that their policies differ from those of the www.eduperformance.com website.

1. Personal data

In certain cases, when one registers to a training campus demo or to a product purchase, Edu-Performance Canada requires that you give us your name, address, email address and some other information. For instance, Edu-Performance Canada can ask you to provide some essential data when you make a purchase or a transaction through the www.eduperformance.com website. Furthermore, if you communicate with Edu-Performance Canada, it’s possible we keep this correspondence.
The www.eduperformance.com website offers registered users the possibility to consult identifiable data within their user profile. Presently, to look at your data, you must go on the accessible campus from the www.eduperformance.com website. To modify the recorded data, communicate with the site administrator. Data gathered by Edu-Performance Canada is destined to internal use only. These allow the processing of your order, the answer to your questions and eventually to contact you, Edu-Performance Canada wants you to know that it can transmit or exchange data with its Edu-Performance Europe affiliate but that none of its other partners will have access to confidential data concerning you and that it will not market its lists of users. You will be noticed if data is gathered or processed by another company than Edu-Performance Canada or Edu-Performance Europe.

You can refuse to receive data on the updates and new products and services offered by the www.eduperformance.com website. You can indicate your refusal at the initial data gathering by following the instructions mentioned on the form. Furthermore, every material sent by email show simple instructions at the bottom of the message to stop receiving such messages.

2. Security

The security measures we’ve established for the www.eduperformance.com website protect you against the loss of user data you have given us, against their use for illegitimate ends and against their modification. Data access is protected at all time. Only the authorized employees who need to know data concerning you for the ends described within this policy have access to data you have accepted to give us. Edu-Performance Canada imposed strict directives to employees who have access to databases where the users’ personal data are recorded or in the servers who host its services. Edu-Performance does everything in its power to prevent the loss, modification or use of data for illegitimate ends. All the other information such as your credit card number collected in a transaction is encoded before transmission. Edu-Performance Canada can’t be held responsible for the illegal use of data concerning you outside of its reasonable control. You are therefore responsible of the security of your identification number and your password. Please take every precaution implied to keep them and use them. Edu-Performance Canada asks you not to reveal your password to anyone. When you leave your working station, you should always close your browser’s session to keep others to have access to your personal data.

3. Inadequate use of the site

Edu-Performance Canada regularly controls the use of its site. Your user name and password can’t be transferred.
You must immediately notice the www.eduperformance.com website’s administrator
if your username and password are used by any other person. Edu-Performance Canada reserves the right to erase a student file or to keep it from accessing in cases of excessive use. The campus’ unauthorized or fraudulent use constitutes a criminal offence.

4. Copyright

All the rights related to software developed by Edu-Performance Canada are reserved and protected by the copyright laws and international conventions.
All reproduction and distribution of its software, in part or totally are prohibited by law and can lead to legal procedures. If you go against these rules, you are guilty of counterfeiting and you expose yourself to provided penal sanctions. Furthermore, all use that does not conform to those planned in the licence contract given by Edu-Performance Canada is liable to judicial procedures.
The training and trademarks included in the software are themselves protected by the copyright laws and their respective owners.

5. Warranties

For 90 days from the day of billing, we will freely replace any faulty media if your return it to your provider in its original wrapping with a proof of purchase. All damages proving that the media was not used according to normal conditions of use are excluded from the warrantee.
Even if your warranty is expired, Edu-Performance Canada’s technical service will always work to give you advices on the installation and use of its software. To access our online support service you can send us your questions at any time at the following address:support@eduperformance.com
and we will be pleased to give you a hand.

6. Limitations of responsibility

Edu-Performance Canada rejects all responsibility related to damages of any kind that could have been caused by the installation, use or uninstallation of its software. This limitation of responsibility also applies to our providers as far as our software is marketed in a way that does not distort the initial use we authorize for the operating of our products.