Custom eLearning | Elarged eLearning vision | Methodology and Quality Assurance | Implantation support services

The set up of new online or hybrid training practice, constitute a significant change. Often, these initiatives register in a context of answers to various organizational pressures. These concerns should be dealt with carefully so that the company that sets up new training practices benefits from what it expects, that is a full and complete use of the training solution that it implements.

In certain cases, collaborators have information, guidance and coaching needs.

Notwithstanding the fact that each implementation needs its intervention plan, subsequent phases give an idea of the elements on which Edu-Performance and its partners are capable to intervene.

1. Preparatory activities:
• Identification of successful conditions for the rollout of solutions
• Identification of necessary resources to ensure a sound rollout to the whole company;
• Design and installation of a minimal communication program explaining the reason for each solution, for their rollout on the Web and for the associated adhesion process;
• Preparation and diffusion of a minimal « training kit » for trainers and managers who will have to intervene or answer the questions raised;
• Identification of interveners and their level of responsibility in the critics and commentaries management concerning the solutions;
• Clarifying of the binding the company wants to make between the solutions’ implementation and the other pertinent organizational events;
• Identification of successful web implementation to which this rollout can be associated;
• Identification of similar unpleasant past events within the organization which could compromise the success of the rollout if it came back to life. If such events were discovered, there would be a need to manage the situation prior to the rollout.
  


2. Activities during the rollout:
• Maintenance of an accompaniment service for the first days of rollout;
• New identification of available supports to have a good understandings of the reason for each solutions;
• Offer a support service to managers who will have to answer the questions from affected employees.


3. Activities following the rollout:
• Proceed to an rollout process evaluation exercise in order to point out the amendments to bring, clarifying to make and apprenticeship to realize.